Apr 9, 2018
Do you have people on your team who have difficulty working together? Are they constantly frustrated with one another? Perhaps you’re experiencing this challenge with your boss, a peer or direct report? This is often the reason Rising Stars is invited to provide... read more
Jan 22, 2018
I’m providing team coaching for a great executive team. They lead a healthcare organization that makes an important difference for those they serve. As people with great compassion, these leaders are always wanting to do more and be more to provide added value... read more
Sep 18, 2017
Last week we began discussing how Accountability Impacts Your Success. How can you ensure that you are holding your people accountable for results that matter? You can follow the lead set by Kyra, a senior manager I coached who was promoted to director and eventually... read more
Sep 11, 2017
Accountability. It’s a word we hear often in healthcare and business organizations, what does it mean? According to BusinessDictionary.com it means “The obligation of an individual or organization to account for its activities, accept responsibility for them, and to... read more
Aug 27, 2017
Synchronicity arises when you notice a common theme reoccurring. This week on three separate occasions I found myself reading or discussing how many people significantly filter what they share up the management chain. By the time it gets to the CEO it is often only... read more
Jul 23, 2017
By Toni J. Eberhardt Here’s #4 the final best practice health care can borrow from retail to help connect with consumers (patients). Manage the customer life cycle. Customer life cycle management marks one of the highlights of my marketing career. In marketing, the... read more
